Shipping & Returns
SHIPPING POLICY
Thank you for visiting and shopping at New Life Hand Sanitizer.
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
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All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
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Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
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* Overnight delivery is only available for orders with delivery addresses within the continental United States.
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Delivery delays can occasionally occur.
Shipping fees can not be refunded.
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Free Shipping on orders $100 or over.
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No international shipping.
Return & Exchange Policy
If you are not satisfied with your purchase you may return your product(s) by mail or other shipping method within 30 days of the date the order was placed. Customer is responsible for return shipping expense. Price paid for product(s) and any tax will be refunded to customer. Shipping fees can not be refunded.
• No refunds will be granted on items purchased more than 30 days.
• No refunds on opened relaxer or perm/curl kits.
• No refunds on sale items.
Please have the following information available:
• Name of Purchaser
• Order Number
• Date Purchased
• Type of Problem or Reason For Return
Toll Free: 1.800.262.2326
Email: Info@AfamConcept.com